Delivery & Returns

At Interior Gems, we carefully arrange delivery to ensure your furniture and décor pieces arrive safely and beautifully presented.

Our delivery times vary depending on the item and availability. Larger furniture pieces may require specialist delivery and will be arranged with care.

You will receive updates regarding your order and delivery arrangements once your purchase has been processed.

Furniture Delivery

For larger items, our delivery team will coordinate a suitable delivery date and ensure your piece is handled with care.

Please ensure access is available for delivery, including doorways, staircases and any other restrictions.

Returns

We want you to love your Interior Gems purchase.

If you wish to return an item, please contact us within 14 days of receiving your order.

Items must be:

  • Unused
  • In original condition
  • Returned with all packaging where possible

Some made-to-order, personalised or specially sourced items may not be eligible for return.

Damaged Items

If your item arrives damaged, please contact us as soon as possible with photographs and details so we can assist you.