Shipping policy

At Interior Gems, we take care to ensure your furniture and décor pieces arrive safely and beautifully presented.

Delivery Times

Delivery times vary depending on the product, availability and delivery location.

Many smaller items are dispatched sooner, while larger furniture pieces may require specialist delivery arrangements. Estimated delivery times will be communicated during the order process.

Furniture Delivery

For larger items such as sofas, dining tables and outdoor furniture, delivery will be arranged with care by our specialist delivery partners.

Our team may contact you to arrange a suitable delivery date and ensure access requirements are understood before delivery.

Please ensure:

• Access routes are suitable for the item purchased
• Doorways, staircases and entrances are measured where necessary
• Any delivery restrictions are communicated before delivery

Delivery Charges

Delivery charges may vary depending on the size of the item, delivery location and service required.

Any applicable delivery costs will be confirmed before your order is completed.

Receiving Your Order

Please inspect your delivery carefully upon arrival.

If your item arrives damaged or there are any concerns, please contact us as soon as possible with photographs and your order details so we can assist.